Operational Audit
A Clear, Structured Look at How Your Business Actually Runs
Whether you choose our Full Operational Audit or our Mini Operational Audit, you get a concise, accurate snapshot of how your organization functions — and a practical roadmap to fix what isn’t working.
What Makes Our Audits Different
Using a structured review similar to the stakeholder interviews, data analysis, and workflow evaluations outlined in our change management methodology, we examine:
Operational structure
Roles, responsibilities, span of control
Team utilization
Capacity, workload, duplication, missing roles
Technology & systems
Where tools support vs slow operations (including parallel old vs new systems, as highlighted in your OCM documents)
Policies & procedures
Accuracy, accessibility, compliance
Communication flow
Breakdowns, bottlenecks, missing information loops
Organizational design
Clarity of structure, job descriptions, and future-state needs
Mini Operational Audit
Deliverables include
- Abbreviated current-state review
- Identification of the top 3–5 operational issues
- Recommendations that can be implemented immediately
- Optional follow-up support
Full Operational Audit
Deliverables include
- Full current-state assessment
- Workflow maps and breakdown of operational gaps
- Future-state operational design
- Prioritized recommendations and implementation plan
- Organizational structure redesign and updated job descriptions
- Technology usage assessment and recommendations
- A 6–12 month operational improvement roadmap
What Makes Our Audits Different
Our audit approach is modeled on structured assessments used in major change management and operational readiness frameworks (readiness scoring, stakeholder interviews, process review, and risk/impact evaluation).
But we deliver it in a fast, boutique, small-business-ready format — without the heavy consulting footprint used by large firms.
Discover how we can help
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